Certification:
Occupational Certificate (Skills Programme)
SAQA ID:
211009
SAQA Credits:
20 Credits
Duration:
2 Months
Requirements:
Grade 9/NQF Level 1
With this qualification, successful learners could pursue a career as a:
- Administrative/Office Assistant
- Administrative/Office Clerk
- Personal Assistant (Junior Level)
- Customer Service Representative
- Receptionist
- Team Support Staff
- Intern or Trainee in HR, Admin, or Logistics
- Filing Clerk
- Data Capturer
- Call Centre Agent
- Retail Sales Assistant
- Junior HR Assistant
- Warehouse Assistant
- Logistics Support Clerk
- Hospitality Front Desk Assistant
- Community Liaison Officer
- Education Support Staff
- Entry-Level Project Assistant
- Junior Marketing Assistant
- Workshop/Training Coordinator Assistant
- Entry-Level Finance Clerk
- General or Entry-Level Employee across various industries
- Entry-Level roles in retail, hospitality, healthcare, education, and manufacturing
This course is ideal for:
- School leavers or recent matriculants
- Aspiring professionals
- Entry-level employees
- Individuals re-entering the job market
- Entrepreneurs or small business owners
- Unemployed youth seeking essential skills to increase their employability
- Anyone interested in pursuing further occupational qualifications or skills development pathways
The minimum entry requirement for this qualification is:
- NQF Level 1 Qualification/Grade 9
- A certified copy of your Grade 9 report/NQF Level 1 qualification
- A certified copy of your ID
PURPOSE
The purpose of this skills programme is to prepare a learner to operate as an employee and to complete daily tasks and activities at a workplace.
Workplace Essential Skills are used in every industry and at different levels of complexity. They provide the foundation for learning other skills and enable employees adapt to modern working practices and workplace change. Workplace Essential Skills are the core skills you need to continue learning and to complete daily tasks and activities at work.
Workplace Essential Skills are the skills needed for work, learning and life.
A qualified learner will be able to:
- Identify responsibilities in the workplace environment of an employer and employee
- Understand and apply work ethics, norms and values
- Identify safety and legal provisions relating to the work and responsibilities of an employer and employee
- Perform tasks in a number of critical workplace competencies
RATIONALE
WES training is designed to support apprentices who have experienced difficulties within a company working environment.
No similar skills programme is not already approved and listed by the QCTO.
The benefit to industry sector to address inequalities and to grow the economy, by enabling community reskilling and upliftment of an individual or society with providing employable skills.
The typical learners for the skills programme is employed and unemployed South Africans, including those employed or previously employed in low-skilled occupations.
Workplace Essential Skills is a concept which is growing in importance in training, literacy and skills upgrading in the context of the workplace. “Essential Skills” was developed SP- Workplace Essential Skills, NQF Level 4, Credits 20 through research and interviews conducted by Human Resources and Skills Development Canada (HRSDC) with over 5000 Canadian workers. Rather than thinking only of a course or certificate needed for a job, Workplace Essential Skills looks at the actual skills used on the job and measures the skill level required.
CURRICULUM STRUCTURE
- Topic 1: The Workplace Environment and Responsibilities of an Employer and Employee, NQF Level 4, Credits 8
- Topic 2: Employment
- Topic 3: The Organisation of Work
- Topic 4: Concepts Related to the Employee’s Performance of Work
- Topic 5: Employer Organisations
- Topic 6: External Environments in Which Organisations Operate
- Topic 7: Employer-Employee Relationships
- Topic 8: Workplace Health and Safety
- Topic 9: Understand and Apply Work Ethics, Norms and Values
- Topic 10: Ethics at Work
- Topic 11: Communication
- Topic 12: Current Trends Influencing Work
- Topic 1: The Workplace Environment and Responsibilities of an Employer and Employee
- Topic 2: Apply for a Career Opportunity
- Topic 3: Prepare and Undertake an Interview
- Topic 4: Analyse an Employment Contract
- Topic 5: Analyse a Workplace Policy and Guideline
- Topic 6: The Workplace Environment and Responsibilities of an Employer and Employee
- Topic 7: Apply and Accept an Internship at a Workplace Experience Provider.
- Topic 8: Demonstrate Understanding of Occupational Health and Safety Legislation in the Workplace
- Topic 9: Induction at a Workplace Experience Provider, Covering General Workplace Policies, Procedures and Standards
- Topic 10: Observe and Undertake General Task/s Within a Workplace Experience Provider Workplace
- WM-01-WE05: Rate Workplace Experience Provider
- Topic 11: Understand and Apply Work Ethics, Norms and Values
- Topic 12: Work as a Team Member
- Topic 13: Participate in and Contribute to Workplace Meetings
- Topic 14: Contribute to Maintaining a Safe and Productive Work Environment
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Our alumni
Yomelelani Nombula
5.0
Pretoria, South Africa
The Information Technology course I enrolled to do with ISKILL was top-tier—engaging, practical, and packed with real-world skills that set me up for success!
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Johannesburg, South Africa
As a newcomer to project management, I found this course truly enlightening. It simplifies intricate concepts into manageable pieces. It’s an excellent foundation for anyone looking to confidently embark on their project management journey.
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5.0
Johannesburg, South Africa
I’m a homeschooled learner from Joburg, and I took the Introduction to Cybersecurity course through ISKILL. It really opened my eyes to the tech world and the dangers that come with being online. The course gave me a solid foundation in cybersecurity, and now I feel more confident about protecting myself and helping others stay safe too!
